

An important Message
from PetParker Solutions Inc.
Service in Canada has been suspended indefinitely
We're sad to share that due to market conditions and other challenges, we reached the difficult decision to shut down the service at all locations by August 2026 and our license agreement with PetParker as ended.
To all our users, supporters, friends from near and far - thank you for being part of our journey so far!
More info below if you're interested!
With gratitude,
The PetParker Canada team
Questions?
Check out the information below and please contact us via WhatsApp or by emailing woof@petparker.ca
Did you shut down the PetParker service in Canada?
This wasn't a decision we took lightly. Market conditions and factors beyond our control meant we couldn't sustain the current operating model without significant additional investment.
We took down the PetParker service in Canada. PetParker Solutions Inc. is still in business.
Did the stores/location partners decide on this? Should we contact them?
No, our location partners, including grocery stores, have been great to work with. This was not their decision, and there's no need to reach out to them on our behalf. Feel free to thank them for hosting the service, and to keep them in mind if the program resumes or a similar program comes up down the road.
Why didn't you just start charging users for the service?
We looked at this closely. Both technical constraints and market adoption made a pay-per-use model impractical at the scale we'd need to sustain operations.
How can I contact you?
Email is the best way to reach us: woof@petparker.ca
PetParker Solutions Inc.
